Buyer can return your items for a prompt credit within 14 days. Product must be in original package and able to re-sell. Order cancellation must be made within 24 hours of order placement. The original shipping and handling charges are not refundable and a 35% restocking charge will be applied to all returns.
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Special Order Items are a service that we offer to our customers. Our normal return policy does not apply to any “Special Order” purchases. “Special Order” purchases are not returnable for refund or for credit of any kind. Special Order Items are marked in the description Special Order Item.
Buyer must have a return merchandise authorization number before you send your package back. DRP Tools will not take back merchandise after being used unless manufacturing defect. No exceptions.
The product will be tested for a defect if none found product will be returned to the buyer. Send your package via FedEx with signature required, prepaid, insured, traceable method to the address given to return the product with RMA#.
All returns must be made within 14 days from shipment. After 14 days the transaction is complete no returns.
After reading this contact us via email stating that you read and accept our return policy. RMA #s are not given over the phone.
Email firstname.lastname@example.org for an RMA# and instructions on where to ship your return.
Note: We must receive your return within 14 days of shipment. No exceptions.
DRP Tools LLC