Orders placed online will be shipped by UPS, FedEx or USPS. Once order has been delivered to address stated by customer to be delivered. DRP Tools is no longer responsible for lost or damaged items. Orders under $200 have the option of delivery to a shipping address other than the billing address on the credit card.

All purchases from this Web Site are made as specified by a shipment contract with the carrier. As a result, risk of loss and title for items purchased from this Web Site are pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. Claims for any damage or shortage must be noted on the freight bill before signing it. Immediately after receipt, open carton, inspect for concealed damage. If damage is found, notify delivering carrier at once, You have 15 days after the of receipt of goods to make a claim. After that product or products is considered complete and in good working order.

  • Customers are responsible for order delivery problems.
  • We send you 3 emails with your tracking # and shipping information.
  • #1 When your label is printed we send you a email.
  • #2 When Carrier picks up your order from warehouse we send you email.
  • #3 When your order is delivered to your address we send you a email.
  • Be responsible and keep track of your order from start to finish.
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    Orders $200 and over must be shipped to an authorized address for the credit card being used.

    Address Corrections Charges are incorrect ship to address that you have supplied and must be corrected by the freight carrier you will incur a charge. The buyer will be charge for an administrate fee $5.00 plus the carrier additional charge.

    Tracking numbers will be provided after the shipping label is printed.

    All purchases from this Web Site are made as specified by a shipment contract with the carrier. As a result, risk of loss and title for items purchased from this Web Site are pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

    Most orders received will be shipped the same business or within 48 hours of the label being printed. Our orders are shipped from numerous locations therefore order cancellation must be done before labels are printed to avoid the shipping charges. We are not responsible for any delays due to inclement weather. Please allow 3-5 Business Days. for expedited orders please visit or DRPFastShip.com

    Free Shipping freight Items are for full access commercial business addresses with a fork lift in the 48 Continental United States excluding HI, AK, and Puerto Rico. Lift Gate Delivery Charges will be charged to customer. Large or fragile equipment must be shipped via tractor trailer to ensure secure shipping. No Coupon Code with free shipping items. We are not responsible for delays due to severe weather conditions. If your order qualifies for free shipping, but your order also contains ineligible items, you will only be charged shipping for those ineligible items.

    Terminal pickup allows your package to be received at a freight facility and held for up to 3 business days. Proper identification of the purchaser is required for pickup. We may be unable to determine the terminal address prior to shipping some factory direct items. Review the freight delivery check list above. Failure to pick up your product within 3 business days may result in additional fees for shipping & storage.

    Claims for any damage or shortage are the responsibility of the customer and must be noted on the freight bill before signing it. Immediately after receipt, open carton, inspect for concealed damage. If damage is found, receiver must notify freight carrier at once of damage. You have 15 days after the of receipt of goods to make a claim. After 15 days from pick-up product or products on the order are considered complete (no shortages) and in good working order (no damages).

    Orders will be shipped M-F according to FedEx, UPS and USPS schedule.

    Check your order when you receive for any mistakes.

    If an item is Back-ordered discontinued or will not meet our shipping guidelines. Customer will be notified by E-Mail.

    If DRP Tools cannot fulfill an order due to Price or Availability problems Customer will be contacted by E-Mail to resolve.

    DRP Tools will not be responsible for typographic errors or shipping delays beyond our control.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. We are not responsible for delays due to severe weather conditions. Once order has been delivered to address stated by customer to be delivered. DRP Tools is no longer responsible for lost or damaged items. 

    Thank You

    DRP Tools